SPECIALISTS IN
Your ServiceNow Talent Partner
Connecting exceptional ServiceNow professionals with leading organizations. Permanent and contract recruitment, done properly.
Find Talent
500+
Placements Made
98%
Client Satisfaction
10+
Years of Expertise
ABOUT US
Specialists in ServiceNow Talent
The HS Team is a boutique recruitment agency dedicated exclusively to the ServiceNow ecosystem. We understand the platform inside and out, from ITSM and HRSD to CSM, SecOps, and beyond. That deep expertise means we find the right fit, faster.
500+
Placements Made
98%
Client Satisfaction
10+
Years in ServiceNow Recruitment
£0
No Placement, No Fee
48hrs
Average Resume Turnaround
Global
Candidate Reach
WHAT WE DO
Permanent and Contract ServiceNow Recruitment
Whether you need a long term hire or an expert to deliver a program, we have the network and expertise to match you with the right ServiceNow talent.
Permanent Placement
We source and place full time ServiceNow professionals who align with your culture, goals, and technical requirements.
Contract and Interim
Need specialist resource fast? We provide vetted ServiceNow contract consultants ready to hit the ground running on your next project.
Team Build-Out
Scaling a ServiceNow practice? We partner with you to build entire teams across all modules and skill levels.
PERMANENT PLACEMENTS
The Right Hire. First Time.
Finding the perfect permanent ServiceNow professional is about more than matching a resume to a job description. We take the time to understand your organization, your culture, and your long-term goals — then we find someone who fits all three.
Why Permanent Recruitment Matters
Cultural Fit
We go beyond technical skills to find candidates who align with your values, team dynamics, and long-term vision.
Long-Term Value
A great permanent hire drives platform maturity, knowledge retention, and organizational growth for years to come.
Reduced Risk
Our rigorous screening and referencing process means you only meet candidates we would stake our reputation on.
Our Permanent Placement Process
Discovery Call
We learn your role requirements, team structure, culture, and must-haves vs nice-to-haves.
Market Mapping
We identify and approach both active and passive ServiceNow candidates in our network.
Screening
Every candidate is interviewed by us first: technical assessment, motivation, and culture fit.
Shortlist Presented
You receive a curated shortlist of 3 to 5 fully briefed, pre-vetted candidates within 5 to 7 days.
Interview Support
We coordinate interviews, provide candidate briefing packs, and gather structured feedback.
Offer and Onboarding
We manage the offer process, handle counteroffers, and stay in touch through the notice period and beyond.
What's Included
Dedicated Consultant
A single point of contact who knows your business
Salary Benchmarking
Real-time market data so you offer competitively
90-Day Guarantee
Free replacement if the hire doesn't work out within 90 days
No Placement, No Fee
You only pay when you make a hire
CONTRACT PLACEMENTS
Expert ServiceNow Contract Consultants. Deployed Fast.
Whether you need a ServiceNow specialist for a 3-month implementation or a 2-year transformation program, we place pre-vetted contract consultants across the UK, United States, and UAE. We handle the compliance, the contracts, and the payroll — so you can focus on delivery.
Why Contract?
Speed to Delivery
Contract consultants are available immediately and hit the ground running. No lengthy notice periods.
Flexible Resource
Scale your ServiceNow team up or down based on project demand, without long-term headcount commitments.
Deep Expertise
Access specialists with niche ServiceNow skills for specific modules, implementations, or upgrades.
Fully Compliant
We manage all legal, tax, and payroll obligations across every market we operate in.
Our Contract Process
01
Brief Us
Share your project scope, required skills, start date, and duration.
02
Candidate Matching
We search our active contract consultant network and present resumes within 48 hours.
03
Interview and Select
Meet your shortlisted contract consultants and choose your preferred candidate.
04
Compliance and Contracts
We handle all contracts, right-to-work checks, and compliance documentation.
05
Consultant Starts
Your contract consultant is onboarded and ready to deliver from day one.
Compliance by Market
We operate compliantly across three key markets, each with its own legal framework. Here is how we handle it:
🇬🇧 United Kingdom
  • IR35 Compliant: We conduct Status Determination Statements (SDS) for every engagement, ensuring correct inside/outside IR35 classification.
  • PSC and Umbrella: Contract consultants can operate via their own Limited Company (outside IR35) or through a compliant PAYE umbrella company (inside IR35).
  • PAYE Payroll: For inside IR35 roles, we work with accredited umbrella partners to ensure full HMRC compliance and on-time weekly or monthly pay.
  • Right to Work: Full UK right-to-work verification on every contract consultant.
🇺🇸 United States
  • W-2, 1099 and C2C: We support all three US contract consultant classifications. W-2 contract consultants are employed directly through our entity with full tax withholding. 1099 and Corp-to-Corp arrangements are available for qualifying independent contract consultants.
  • State Compliance: We navigate state-by-state employment law, ensuring correct classification and filings across all US states.
  • Benefits Administration: W-2 contract consultants receive statutory benefits and protections under US federal and state law.
  • I-9 and E-Verify: Full right-to-work verification completed for every US placement.
🇦🇪 United Arab Emirates
  • Freelance and EOR: Contract consultants in the UAE can operate via a UAE Freelance Permit (issued through free zones such as DMCC or DIFC) or via an Employer of Record (EOR) arrangement where we engage the contract consultant on your behalf.
  • Free Zone Compliance: We understand the regulatory differences between UAE mainland and free zones including DIFC, DMCC, and ADGM.
  • Visa and Work Permit: We guide contract consultants through the UAE residence visa and work permit process to ensure full legal compliance.
  • No Income Tax: UAE contract consultants benefit from 0% personal income tax, making it an attractive market for international ServiceNow talent.
Contract Consultant Benefits
Weekly or Monthly Pay
Flexible pay cycles to suit your working arrangement
Dedicated Account Manager
One point of contact throughout your contract
Fast Onboarding
Digital contracts and right-to-work checks completed within 24 hours
Market Rate Guidance
We benchmark your rate against live market data
Extension and Renewal Support
We proactively manage contract extensions so there are no gaps
TEAM BUILD-OUT
Build Your Entire ServiceNow Practice. With One Partner.
When you need more than a single hire, The HS Team becomes your dedicated recruitment partner. We design, resource, and deliver entire ServiceNow teams — permanent, contract consultant, or blended — under a structured project framework with agreed milestones, deliverables, and reduced rates.
What is a Team Build-Out?
A Team Build-Out is a project-based hiring engagement where we dedicate a specialist recruitment team exclusively to your organization. Rather than hiring role by role, we take a strategic view of your entire ServiceNow resourcing need and deliver it as a managed project — with full transparency, agreed timelines, and a single commercial arrangement.
Whether you are standing up a new ServiceNow Center of Excellence, scaling an existing practice, or building a delivery team for a major transformation program, we have the structure and network to make it happen.
Dedicated
Recruitment Team Assigned to You
Reduced
Rates vs Standard Hiring
One
Commercial Agreement, Full Transparency
How It Works
Discovery Workshop
We run a structured session with your leadership team to map your full resourcing need, org structure, role priorities, and timeline.
Resourcing Blueprint
We produce a written Team Build-Out plan: roles, seniority levels, permanent vs contract consultant split, salary/rate benchmarks, and a phased delivery schedule.
Commercial Agreement
We agree a single, transparent fee structure with reduced rates reflecting the volume and exclusivity of the engagement. No surprises.
Dedicated Search Team
A named team of The HS Team consultants is assigned exclusively to your build-out. They work as an extension of your HR or talent function.
Phased Delivery
We deliver candidates in agreed phases against your milestones. Weekly progress reports keep you fully informed throughout.
Ongoing Partnership
As your team grows, we remain your go-to partner for backfills, extensions, and future hiring needs.
What's Included
Dedicated Consultants
A named team working exclusively on your build-out
Resourcing Blueprint
A written plan with roles, timelines, and benchmarks
Reduced Fee Rates
Volume-based pricing significantly below standard rates
Weekly Reporting
Full visibility on pipeline, progress, and milestones
Milestone Delivery
Candidates delivered in agreed phases, not ad hoc
Backfill Guarantee
Free replacement within 90 days for any permanent hire
Permanent, Contract Consultant or Blended
Permanent Teams
Full-time hires who become the backbone of your ServiceNow practice. Ideal for Centers of Excellence and long-term platform ownership.
Contract Consultant Teams
Specialist contract consultants deployed for a defined program or transformation. Fast to mobilize, fully compliant across UK, US, and UAE.
Blended Teams
A mix of permanent and contract consultant resource, structured to give you stability and flexibility. We design the optimal blend for your specific program.
Who Is This For?
Organizations standing up a new ServiceNow Center of Excellence
Businesses embarking on a major ServiceNow transformation program
Companies that have won a large ServiceNow implementation contract and need to scale fast
Enterprises replacing a managed service provider and building an in-house team
Partners and consultancies growing their ServiceNow delivery capability
Ready to Build Your Team?
Let's start with a discovery call. We will listen, plan, and show you exactly how a Team Build-Out engagement works — with no obligation.
OUR EXPERTISE
Every Module. Every Role.
We recruit across the full ServiceNow platform, placing professionals at every level, ensuring a perfect match for your specific needs.
IT Management
ITSM
IT Service Management
ITOM
IT Operations Management
ITAM
IT Asset Management
CMDB
Configuration Management
Field Service
Field Service Management
HR, Workplace & Employee Experience
HRSD
HR Service Delivery
Workplace
Workplace Service Delivery
Legal
Legal Service Delivery
Employee Center
Employee Experience Platform
Customer & Business Operations
CSM
Customer Service Management
FSM
Field Service Management
FSC
Finance & Supply Chain
SPM
Strategic Portfolio Management
Security, Risk & Compliance
SecOps
Security Operations
Vulnerability
Vulnerability Response
GRC
Governance, Risk & Compliance
Audit
Audit Management
Platform, AI & Development
Now Assist
AI & Generative AI Platform
App Engine
Low-Code App Development
Integration Hub
Enterprise Integrations
Solution Architects
Platform Architecture
FOR EMPLOYERS
Hire Smarter. Hire Faster.
We take the complexity out of ServiceNow hiring. Our pre-vetted talent pool, deep platform knowledge, and rigorous screening process mean you only meet candidates who are genuinely ready to deliver.
01
Brief Us
Tell us about your role, team, and requirements.
02
We Search
We tap into our exclusive network of ServiceNow professionals.
03
You Meet
Interview only pre-screened, qualified candidates.
04
You Hire
Make the offer with confidence, knowing you have the best talent.
72hrs
Time to First Resume
3:1
Interview to Offer Ratio
94%
Offer Acceptance Rate
FOR CANDIDATES
Your Next ServiceNow Role Starts Here.
Whether you are a seasoned ServiceNow architect or an up and coming developer, we will help you find a role that matches your skills, ambitions, and lifestyle, whether permanent or contract consultant.
Access to Exclusive Roles
Unlock a curated selection of unadvertised ServiceNow opportunities from our network of top organizations.
Transparent Career Guidance
Receive honest, personalized advice from consultants who truly understand the ServiceNow ecosystem and your career path.
Expert Support
Benefit from the deep platform knowledge of our consultants, ensuring perfect matches for your skills and ambitions.
Fast Placement
Experience an efficient recruitment process leading to swift placement with leading companies.
Ongoing Support
We provide continuous assistance throughout your contract consultant engagement, ensuring a smooth and successful engagement.
Your Journey With Us
Register with Us
Share your resume and career goals in a quick call.
We Match You
We identify roles that fit your skills and ambitions.
Interview Prep
We brief and prepare you thoroughly for every interview.
Land Your Role
We support you through offer, contract, and onboarding.
OUR IMPACT
The Numbers Speak for Themselves
500+
Successful Placements
98%
Client Satisfaction Rate
48hrs
Average Resume Turnaround
10+
Years of ServiceNow Expertise
200+
Active Candidates
94%
Offer Acceptance Rate
Placing ServiceNow talent across the UK and internationally since 2015.
WHAT PEOPLE SAY
Trusted by ServiceNow Professionals & Employers
"The HS Team placed me in my dream ServiceNow role within two weeks. Their knowledge of the platform is second to none; they really understood what I was looking for."
Sarah M., ServiceNow Developer
"We've used The HS Team to build out our entire ServiceNow practice. Their quality of candidates and speed of delivery is consistently outstanding."
James T., Head of IT, Financial Services
"As a contract consultant, I've worked with many recruiters. The HS Team stands apart: honest, responsive, and they actually know ServiceNow inside out."
David K., ServiceNow Architect
"The HS Team found us a Senior ServiceNow Developer within days. Their candidate quality is exceptional; every resume they sent was genuinely relevant."
Priya S., IT Director, Healthcare
"I'd been working as a contract consultant for years but The HS Team opened doors I didn't even know existed. They negotiated a rate I was thrilled with."
Mark R., ServiceNow ITOM Consultant
"What sets The HS Team apart is their aftercare. They checked in throughout my contract, not just at placement. Felt genuinely supported."
Aisha B., ServiceNow HRSD Specialist
"We've made 12 hires through The HS Team across two years. Consistent quality, fast turnaround, and they really understand our culture."
Tom W., CTO, Professional Services Firm
"As someone new to ServiceNow contract consulting, their guidance was invaluable. They explained everything clearly and found me a brilliant first contract."
Liam C., Junior ServiceNow Developer
"The HS Team placed our entire CSM implementation team in under three weeks. Remarkable speed without compromising on quality."
Rachel M., Program Director, Retail
GET IN TOUCH
Let's Talk ServiceNow Talent
Whether you're looking to hire or looking for your next role, we'd love to hear from you. Our team is ready to help.
📞 Phone: +1 646 490 1729
📍 Location: London, United Kingdom
📍 Location: New York, United States
📍 Location: Dubai, United Arab Emirates
We work with clients and candidates across the United States, UK, Europe and the Middle East.
Ready to take the next step in your ServiceNow journey? Select an option below:
The HS Team
ServiceNow Recruitment Specialists
Specialisms
ITSM
HRSD
CSM
ITOM
SecOps
GRC
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